High Praise for Autocare Centre from The Motor Ombudsman

We are delighted to announce that the team at Autocare Centre were Highly Commended in the Motor Ombudsman’s Garage Star Awards for Wales 2022 when the winners were announced in November last year.  The award was  given in recognition of our excellent customer service evidenced by customer nominations.

What are the Garage Star Awards?

The Garage Star Awards were introduced by the Motor Ombudsman to recognise high levels of customer service and workmanship within the industry, and the efforts made by garages to keep motorists across the country on the road.

The awards include 8 regional Garage Star trophies and a further 2 highly commended honours for each of the geographical areas.

Feedback from Customers

On receipt of our Certificate we received the following feedback from Bill Fennell, Chief Ombudsman and Managing Director of The Motor Ombudsman:

“We are delighted to congratulate Autocare Centre Chepstow, on being Highly Commended in The Motor Ombudsman Garage Star Awards for Wales.  It is a fantastic achievement, for which you and the team should all be very proud.

We received many great nominations from customers about why their garage should win, and it was clear that your commitment to excellent customer service and “going the extra mile” stood out from the competition, thereby making you very deserving of this accolade.”

We are delighted to have received this recognition and want to say a big thank you to all of our fantastic customers that took the time to nominate us.